Posts Tagged ‘microsoft’

An open letter to Microsoft RE: Internet Explorer Heartache

Tuesday, July 20th, 2010

Subject: Compensation for heartache
To: Microsoft
From: Pete Peterson

Hi Microsoft,

My name is Pete, and I have been doing work on the web for about 10 years now. Although I do not blame you (Microsoft) for the active use of Internet Explorer across the inter webs, you did however produce this atrocious piece of software. The versions have been steadily getting better, but, there is this thing called the a “standard” for web delivered information which would be great if you could find time to read them and apply them to how Internet Explorer renders web pages.

Here is a web address (also called a URL) for reference: http://www.w3.org/standards/

As I mentioned before, I don’t blame you (Microsoft) for the hundreds of thousands of people who still use your archaic browser (specifically IE 6), but since it was you that produced it, I feel I should be compensated for the countless hours spent in hacking html, css, javascript to get your browser to display the way it should. Not to mention all the aspirin, ibuprofen, coffee, Valum, whiskey that I have had to consume in order to endure having to work with this shoddy piece of ether that has been the bane of my existence since I decided on this career path.

I believe that $5000.00 is fair. Please enclose a check payable to Peter Peterson. No hard feelings.

Regards,

Pete

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My customer support id for this message is 1135554260
please feel free to follow along.

[EDIT]

I recieved a response from Microsoft regarding my gripe:

For replacement media or hardware please contact the Microsoft Order Desk by calling (800) 360-7561. Their hours of operation are Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.

Please note this is an unmonitored alias. If you have further questions for customer service please contact us by Email: https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1208&ws=orderautoreply

Thank you,
Microsoft Customer Service

I guess they aren’t going to pay me.

Microsoft: Dishonest advertising?

Monday, March 30th, 2009

I will probably catch a lot of flack for this one, but I can’t sit idly by and let MS feed me these commercials without a proper retort.

First things first, I don’t consider myself a Mac Fan-boy, at least not completely, although I am strongly Mac biased. I all but abandoned Windows in college, I grew to love the way unix/linux systems work, so I started using various Linux flavors. Unfortunately, I couldn’t completely give up Windows because I couldn’t give up Photoshop or Illustrator. When I realized Macs were based on BSD (a unix operating system), I realized I could have my cake and eat it too. I never looked back. I still keep a copy of XP around so I can test cross platform software and test sites on IE7/8.

Now that you know where I’m coming from. How do you think the commercials featuring very young looking children using Windows attracts the average citizen? I always think to myself: “Sure printing pictures and such is easy, what about setting up a wireless network, updating drivers”, simple tasks that have confounded even some of my most computer literate friends/colleagues/family.

Easy enough for a child. Does that make Windows a toy?

I recently helped out a friend set up a wireless network using WPA encryption on Vista. What a pain in the neck that was, the network had been previously configured to use WEP, and Vista was not helpful in changing the settings, I actually had to give up and tell my friend to “google it”.

So the whole easy-enough-for-a-child thing is only true for some things, and I’m sure most children don’t have a whole set full of people guiding, directing and making things go Hollywood-smooth either.

Recently there was a commercial featuring a girl named “Lauren” who was an every-day, average, computer shopper looking for a laptop. She ends up buying an HP machine. All good and well, but a friendly Gizmodo reader stepped forward and challenged her to try a Mac and make an intelligent decision on which is better for her by offering her a *FREE* 17″ G4. Although the mac is slightly older, it would still hold its own against a Windows machine any day.

In an effort to locate said shopper “Lauren”, Gizmodo tried to locate her to present her with the offer for the free Mac, in doing so they found out that “Lauren” is actually a paid actress. She has since commented that she signed a NDA against talking about her experiences with the HP laptop. Hmmm, interesting.

Here is the full story: Lauren is an actress

Well, truth in advertising isn’t a high priority among advertisers, but MS takes the cake here.

The whole affair has left me with a bad taste for Microsoft. If Microsoft does anything right with Windows 7 it will be to give people a true idea of what it is to be a “PC”.